[AMBER] Problem in Amber update

From: Kshatresh Dutta Dubey <kshatresh.gmail.com>
Date: Sat, 18 Jan 2020 13:37:50 +0530

Dear Users,

I am using Ubuntu 18.04 based workstation. While installing Amber 18, I am
unable to get the updates. I checked the firewall and it is inactive and we
are not using any proxy setting. The error during the update is appended
below. I will be grateful if someone could help me to fix the problem.

Checking for available patches online. This may take a few seconds...
Traceback (most recent call last):
  File "./update_amber", line 26, in <module>
  File "/usr/local/amber18/updateutils/main.py", line 516, in mainloop
  File "/usr/local/amber18/updateutils/main.py", line 183, in check_updates
    if self.upgrade.look_for_upgrade():
  File "/usr/local/amber18/updateutils/downloader.py", line 108, in new_fcn
    return fcn(*args, **kwargs)
  File "/usr/local/amber18/updateutils/upgrade.py", line 75, in
    urlopen(self.location + 'message.txt')
  File "/usr/lib/python2.7/urllib2.py", line 154, in urlopen
    return opener.open(url, data, timeout)
  File "/usr/lib/python2.7/urllib2.py", line 429, in open
    response = self._open(req, data)
  File "/usr/lib/python2.7/urllib2.py", line 447, in _open
    '_open', req)
  File "/usr/lib/python2.7/urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "/usr/lib/python2.7/urllib2.py", line 1228, in http_open
    return self.do_open(httplib.HTTPConnection, req)
  File "/usr/lib/python2.7/urllib2.py", line 1201, in do_open
    r = h.getresponse(buffering=True)
  File "/usr/lib/python2.7/httplib.py", line 1148, in getresponse
  File "/usr/lib/python2.7/httplib.py", line 448, in begin
    version, status, reason = self._read_status()
  File "/usr/lib/python2.7/httplib.py", line 404, in _read_status
    line = self.fp.readline(_MAXLINE + 1)
  File "/usr/lib/python2.7/socket.py", line 480, in readline
    data = self._sock.recv(self._rbufsize)
socket.timeout: timed out

With best regards
Dr. Kshatresh Dutta Dubey
Department of Chemistry
School of Natural Sciences
Shiv Nadar University
Gautam Budhha Nagar
Uttar Pradesh-201314
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Received on Sat Jan 18 2020 - 00:30:02 PST
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